Welcome to Unidays Tours! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

These Terms and Conditions (“Terms”) apply to all bookings made with Unidays Tours. By purchasing a ticket and/or participating in a tour, you agree to be bound by these Terms. Please read them carefully before completing your booking.

1. Booking and Payment

All bookings are subject to availability and must be paid in full at the time of purchase.

Once a booking has been confirmed, a confirmation email will be sent to the email address provided at the time of purchase.

2. Ticket Policy

Non-Refundable: Tickets are strictly non-refundable.

Date Change: You may request to change the date of your booking, subject to availability, for an administration fee of £10.

Minimum Numbers:

Tours are subject to a minimum number of participants.

If there are not enough people booked for a trip, your ticket will remain valid and can be used on the next available tour once enough participants have joined.

No refunds will be issued due to insufficient numbers.

3. Risk Assessment and Itinerary

It is your responsibility to read and understand the Risk Assessment and the full itinerary provided prior to the trip.

By attending the tour, you acknowledge and accept the risks involved with participation.

Any failure to follow safety instructions from Unidays Tours staff may result in your removal from the tour without compensation.

4. Health, Safety & Liability

Participants must ensure they are in good health and fit to join the tour.

Unidays Tours is not responsible for any loss, injury, damage, or expenses incurred during the trip unless caused by proven negligence of the company or its staff.

Personal belongings are your responsibility at all times.

5. Changes and Cancellations by Unidays Tours

Unidays Tours reserves the right to amend or cancel a tour due to unforeseen circumstances, including but not limited to:

Severe weather conditions

Safety concerns

Venue or supplier issues

Insufficient participant numbers

In such cases, you will be offered to transfer your booking to another available date at no extra charge. No refunds will be provided.

6. Behaviour and Conduct

All participants are expected to behave respectfully towards others, including fellow participants, staff, and members of the public.

Unidays Tours reserves the right to remove anyone whose behaviour is disruptive, unsafe, or offensive, without refund.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Information We Collect

We may collect the following types of information:

Personal Information: When you book a trip or sign up for updates, we may collect your name, email address, phone number, and payment information.

Automatically Collected Information: We collect data such as your IP address, browser type, and device information to enhance your experience on our website.

Location Data: If you allow, we may access your location to provide tailored trip recommendations.

9. How We Use Your Information

We use the information we collect to:

Process bookings and payments

Provide customer support

Send updates and promotional offers (you can opt out anytime)

Improve our website and services

Ensure security and prevent fraud

10. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Trusted third-party service providers (payment processors, trip operators)

Legal authorities when required by law

11. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

12. Data Security

We implement robust security measures to protect your information. However, no method of transmission over the internet is completely secure.

13. Your Rights

You have the right to:

Access and update your personal information

Request deletion of your data

Opt out of marketing communications

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

16. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

17. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@unidaystours.co.uk

07511337682

By using our website, you consent to this Privacy Policy.